Dublin airport continues progress with rollout of 3D scanner technology

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3D Scanner Rollout Advances at Dublin Airport: A New Era of Security Screenings, Concept art for illustrative purpose, tags: airport - Monok

According to daa, the implementation of upgraded security scanning technology at Dublin Airport will maintain its momentum in the upcoming months.

The airport has already replaced approximately one-third of its 30+ X-ray scanners with the latest C3 scanners. They are on schedule to replace all scanners in both terminals by October 2025, which is before the mandatory deadline of December 31, 2025.

The latest C3 scanners are top-notch in terms of compliance with detection standards and providing a smooth passenger experience. This advanced system allows passengers to keep all liquids and laptops in their carry-on bags, functioning similarly to CT scanners found in hospitals, producing 3D images of the bags.

After a 12-month experiment using scanners in various lanes at both terminals of Dublin Airport, daa has formed a partnership with Smiths Detection Ltd to provide and support C3 scanners throughout the airport. This partnership will span 12 years and will also involve implementing C3 scanners at Cork Airport, which is also managed by daa.

The Managing Director of Dublin Airport, Gary McLean, states that significant strides have been taken in implementing the new C3 scanners. These scanners have gained positive reception from passengers in the past year since their introduction. The eighth C3 scanner will begin operating in Terminal 2 this week, and efforts will continue in the upcoming months to replace all scanners in T2 by October.

The implementation process in Terminal 1 will be extended due to necessary reconfiguration to fit the larger and heavier new scanners. By the end of May, four C3 scanners will be operational in T1. Due to a busy summer season, installation will be paused in June, July, and August, and will resume in September. The installation of C3 scanners in Terminal 1 will be fully completed by October 2025.

Enhancing the Quality of Service for Travelers

The introduction of the latest scanners coincides with Dublin Airport’s preparations to reveal a new set of enhancements in its terminals before summer 2024, which are based on feedback from passengers.

According to Gary McLean, Dublin Airport continuously seeks feedback from passengers in order to improve their services. In cases where there are problems or inefficiencies, the airport takes prompt action to address them.

We very much regret those incidents and have immediately taken steps, including additional training for frontline staff, which will prevent these issues happening again.

Gary McLean

Recently, it was brought to their attention that several passengers with medical conditions faced difficulties during security screening. The airport deeply regrets these incidents and has already implemented measures, such as providing additional training to frontline staff, to prevent similar issues from occurring in the future.

Security Preparation

Passengers planning to travel in the upcoming months are being reminded by Dublin Airport to continue their regular preparations for security screening.

According to Gary McLean, the replacement of all scanners will eliminate the need for passengers to take out liquids or electronic devices from their hand luggage during security screening.

However, there is currently no guarantee that passengers will be directed to a lane equipped with the new and improved C3 scanner. Therefore, travelers are advised to stick to the usual preparation routine when going through security, making sure that all liquids are below 100ml and that laptops and tablets are easily accessible for removal.

Any updates to the security procedures will be notified to passengers beforehand through the airport’s website and social media platforms.

Conclusion

The introduction of advanced C3 scanners marks a significant improvement in security screening processes at Dublin and Cork Airports, enabling passengers to enjoy quicker and more efficient checks, thereby minimizing wait times and contributing to an overall better travel experience during the next twelve years under daa’s partnership with Smiths Detection.

Through their partnership with Smiths Detection, daa is assured not just of the installation of state-of-the-art C3 scanners but also of long-term assistance in their operation and upkeep for a span of twelve significant years.

Dublin Airport’s ongoing modernization efforts promise to deliver a more enjoyable and efficient travel experience for passengers as they continue to install advanced technologies like the new C3 scanners.

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